01 / PROGRAMME OVERVIEW
About this programme
Office Administration – Programme Description The Office Administration short course equips learners with essential knowledge and practical skills to manage daily administrative tasks in a professional office environment. The programme covers office management, business communication, document preparation, records management, customer service, scheduling, basic financial administration and the use of digital office tools. Learners will develop the organisational, communication and computer skills required to support efficient office operations. This programme is designed for aspiring office administrators, receptionists, administrative assistants, secretaries, job seekers and individuals seeking to improve their workplace administration skills. Duration: 12 Weeks (3 Months) Delivery Method: 100% Online Programme Type: Non-credit-bearing Short Course Certification: Certificate of Completion
02 / COURSE STRUCTURE
Modules included
Explore the modules included in this course.
Course modules
7 modules
AD-01 Introduction to Office Administration
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AD-01 Business Communication and Customer Service
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AD-03 Computer Applications and Digital Office Skills
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AD-04 Office Records and Document Management
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AD-05 Basic Financial Administration
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AD-06 Human Resources and Personnel Administration
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AD-07 Office Management, Reporting and Professional Development
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03 / ADMISSIONS
Entry requirements
Minimum Entry Requirements – Office Administration - Grade 9 or equivalent qualification is recommended. - Basic reading, writing and communication skills. - Ability to understand and communicate in English. - Basic computer literacy is advantageous but not required. - No previous office administration or work experience is required. - Access to a computer or laptop with a reliable internet connection. - Willingness to learn and develop organisational and administrative skills. This programme is suitable for beginners, school leavers, job seekers, receptionists, administrative assistants and individuals seeking to develop professional office administration skills. Note: This is a non-credit-bearing short course. No prior office administration qualification or professional registration is required for admission.
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